Privacy Policy

At ICX Digital, we value your privacy and are committed to protecting the personal information that you provide while using our platform. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect: We collect information to provide, improve, and personalize our services. This includes:

• Personal Information: Such as name, email address, phone number, date of birth, and identification documents (for KYC).
• Financial Information: For the processing of transactions, including payment methods, transaction history, and balance details.
• Device and Usage Data: We collect technical data such as IP addresses, browser types, operating system, and browsing behavior to improve user experience and site functionality.
• Cookies: We use cookies to enhance your browsing experience and gather insights into how our platform is used.
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2. How We Use Your Data: Your data is used for various purposes, including:

• To provide our trading services (P2P, Spot, Binary).
• To verify your identity and comply with regulatory requirements.
• To process transactions, deposits, and withdrawals.
• To improve the user experience, marketing, and promotional efforts.
• To respond to customer inquiries and provide support.
• To prevent fraud and ensure the security of our platform.
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3. Data Sharing and Disclosure: We may share your personal data with:

• Third-Party Service Providers: Who help us operate the platform, including payment processors, marketing agencies, and hosting providers.
• Legal Compliance: If required by law or regulatory authorities, we may disclose your personal data to comply with legal obligations.
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4. Data Retention: We retain your personal data for as long as necessary to provide our services and for legal, regulatory, or business purposes. Once the data is no longer required, it will be securely deleted or anonymized.

5. Your Data Protection Rights: Under GDPR and other applicable laws, you have the following rights:

• The right to access your data.
• The right to rectify incorrect or incomplete data.
• The right to request deletion of your data.
• The right to restrict the processing of your data.
• The right to object to data processing in certain cases.
• The right to withdraw consent at any time, where applicable.
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6. Security of Data: We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes the use of encryption, firewalls, and regular security audits.

7. Cookie Management: Cookies are small files stored on your device to help us understand your preferences. You can control or disable cookies through your browser settings at any time.

8. Changes to This Policy: We may update our privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. You will be notified of any significant changes to this policy.